Return Policy
We understand that sometimes circumstances may arise where you need to return or exchange your purchase. Our goal is to make this process as smooth and hassle-free as possible. Please review the following guidelines regarding our return policy for the "4-Piece USB Rechargeable Mini LED Car Interior Atmosphere Lights":
1. Eligibility for Returns: We accept returns for the "4-Piece USB Rechargeable Mini LED Car Interior Atmosphere Lights" within 30 days of the original purchase date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Any items that show signs of wear and tear, damage, or alteration may not be eligible for return.
2. Initiation of Return Process: If you wish to initiate a return, please contact our customer service team within the 30-day return window. You can reach us via email or phone, providing your order details and reason for the return. Our team will guide you through the return process and provide you with a return authorization number (RMA) if applicable.
3. Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to a defect or error on our part. We recommend using a trackable shipping method and insuring the package for its full value to ensure its safe return to us. We cannot be held responsible for items lost or damaged during return shipping.
4. Inspection and Refund Process: Once we receive your returned item, our team will inspect it to ensure it meets the eligibility criteria outlined above. If the return is approved, we will process a refund to the original payment method used for the purchase. Please note that it may take several business days for the refund to reflect in your account, depending on your financial institution's processing times.
5. Exchanges: If you wish to exchange your "4-Piece USB Rechargeable Mini LED Car Interior Atmosphere Lights" for a different product or variant, please contact our customer service team to discuss the exchange process. Exchanges may be subject to product availability and any price differences between the original and replacement items.
6. Non-Returnable Items: Certain items are non-returnable for hygiene or safety reasons, including opened or used products. Please refer to our product listings for any specific exclusions or contact our customer service team for clarification.