Refund Policy

1. Eligibility:

• To be eligible for a refund, the buyer must initiate a return request within [15] days of receiving the product.
• The book must be new, in its original packaging, and in the same condition as when received.

2. Return Process:

• To initiate a return, the buyer must contact our customer service team at info@vendingrep.com and provide their order details.
• Once the return request is approved, the buyer will receive instructions on how to return the product.

3. Return Shipping:

• The buyer is responsible for the cost of return shipping unless the return is due to a manufacturing defect or an error on our part.
• We recommend using a trackable shipping service for return shipments and retaining proof of postage.

4. Inspection and Refund:

• Upon receipt of the returned product, our team will inspect it to ensure it meets the eligibility criteria.
• If the return is approved, a refund will be processed to the original payment method within 15 business days.
• The refund amount will be for the purchase price of the lights, excluding any shipping charges.

5. Exclusions:

• Refunds will not be issued for books that have been damaged and/or are not in new condition.

6. Contact Information:

• For inquiries or assistance with returns, the buyer can contact our customer service team at info@vendingrep.com.

7. Modifications:

• We reserve the right to modify or update this refund policy at any time without prior notice.